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satisfaction Policy

Effective Date: Nov 1st, 2024

At SeweRepipe, we strive to provide high-quality services and ensure customer satisfaction. If you are not completely satisfied with our services, please review our refund policy outlined below.

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1. Refund Eligibility


We offer refunds under the following circumstances:
 

  • If a service has been paid for but not yet rendered, you are entitled to a full refund.

  • If you are not satisfied with the quality of the service provided, you may request a refund within 14 days of service completion.
     

2. Refund Request Process

To initiate a refund request, please follow these steps:

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  1. Contact Us: Reach out to our customer service team at admin@sewerepipe.com or 864-516-4969.

  2. Provide Details: Include your name, contact information, service date, and a brief explanation of your reason for requesting a refund.

  3. Submit Documentation: If applicable, provide any supporting documentation, such as receipts or photographs related to the service.
     

3. Refund Review


Once we receive your request, our team will review the information provided. We aim to process refund requests within 5 business days. You will be notified via email regarding the status of your request.

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4. Refund Method

Approved refunds will be issued using the original payment method. Please allow 10 business days for the refund to appear on your account, depending on your bank or payment provider.

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5. Exceptions
 

Please note that certain services may not be eligible for a refund, including:

  • Services performed as requested and completed to industry standards

  • Any service-related damages caused by user negligence or misuse


6. Changes to This Policy
 

We reserve the right to modify this Refund Policy at any time. Any changes will be effective upon posting the revised policy on this page. We encourage you to review this policy periodically for any updates.

 

7. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at:

 

  • Business Name: SeweRepipe

  • Address: 100 Lytle St, Greer, SC 29650

  • Email: admin@sewerepipe.com

  • Phone: 864-516-4969

Don’t wait for the damage to get worse—act fast and call us today!

We understand that plumbing emergencies can’t wait. That’s why our expert team is ready to respond quickly, diagnose the issue, and offer lasting solutions to get your pipes back in working order. Whether it’s a burst pipe, a slow drain, or a hidden leak, we’re here to fix it with the highest quality of service and care.

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